1. Introduction

identfy.africa ("we," "our," or "us"), an initiative of Flurstack Technologies Ltd (RC: 8193818), provides advanced identity verification services including KYC, AML, and biometric solutions through our platform. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you engage with our services. By accessing or utilizing iDentfy Africa, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

2. Information Collection

iDentfy Africa maintains a stringent privacy-first approach while adhering to all applicable regulations. We conduct thorough due diligence checks and comprehensive KYC verification through our trusted partners as required by legal and regulatory frameworks. The personal information we collect may include your identification details, biometric data, and other necessary verification details to ensure compliance and secure identity management.

3. Data Usage

Your provided information is utilized exclusively for identity verification, compliance with Anti-Money Laundering (AML) regulations, fraud prevention, and security-related communications. We implement robust internal controls to prevent unauthorized access to or misuse of your information. iDentfy Africa does not share, sell, lease, or otherwise distribute your personal data to any third parties except as mandated by law or with our authorized compliance partners.

4. Advertising and Tracking

Our platform is designed to provide a focused user experience free from advertisements, embedded tracking pixels, cookies (beyond essential functional ones), or extensive analytics scripts. We do not engage in behavioral tracking, data mining, or any form of user profiling for marketing purposes. User activity remains private and is not monitored beyond what is strictly necessary for security, operational functionality, and regulatory compliance.

5. Security Measures

All data transmissions are protected by end-to-end encryption using industry-standard TLS 1.2+ protocols. We employ multiple layers of security, including advanced firewalls, intrusion detection systems, and undergo regular security audits. Sensitive personal and biometric data are processed and stored with the highest level of security protocols, including encryption and tokenization.

6. AML Compliance

iDentfy Africa maintains a robust Anti-Money Laundering (AML) program in accordance with all applicable regulations. We conduct rigorous transaction monitoring, comprehensive risk assessments, and timely suspicious activity reporting through our established compliance partners. While we are committed to user privacy, we reserve the right to request additional information when deemed necessary to fully comply with AML laws and regulations.

7. KYC and Biometric Procedures

iDentfy Africa implements Know-Your-Customer (KYC) and biometric verification procedures through our authorized partners as required by specific service offerings, risk factors, or regulatory obligations. These procedures are essential for ensuring the integrity and security of identities managed through our platform. We collect necessary verification details, including biometric data, through our compliance partners to meet stringent regulatory requirements.

8. Contact Information

For privacy-related inquiries, data access requests, or specific concerns, please contact our dedicated support team. Official communications should be directed to: info@identfy.africa. We strive to respond to all privacy inquiries promptly, typically within 48 business hours of receipt.